Tour Guiding and Administration


The Travel Operations course is 1 ½ year certificate programme, designed to train Travel and Tour Consultants with operational skills to work for Travel and Tours sectors in the Tourism industry. The course includes a 3 months industrial attachment. Students taking this course are prepared for the IATA Diploma Foundation Level examinations. 

Course Topics

  • Introduction to Tourism
  • Ecology and Conservation
  • Introduction to Tour Operations
  • History of East Africa I
  • Travel Knowledge for Guides
  • Basic Language I: (Chinese/French/German/Italian/Japanese/Spanish )
  • Business Communication
  • Tourist Attractions and Facilities
  • Travel Geography
  • Introduction of Travel Operations
  • Basic language I (Chinese/French/German/Italian/Japanese/Spanish)
  • Business Communication
  • Tourist Attractions and Facilities
  • Social Aspects of Tourism
  • Cultural Heritage Tourism
  • East Africa Flora and Fauna I
  • History of East Africa II
  • Basic Language II (Chinese/French/German/Italian/Japanese/Spanish)
  • Basic Information Technology
  • Tour Programmes
  • Leisure  and Recreational Studies
  • East Africa Flora and Fauna II
  • Social Anthropology
  • Intermediate Language I (Chinese/French/German/Italian/Japanese/Spanish)
  • Hotel and Travel Law
  • Introduction to Financial and Cost Accounting
  • Environmental Studies
  • Tour Administration
  • Tourism Sales and Marketing
  • Tour Guiding Techniques
  • Intermediate Language II (Chinese/French/German/Italian/Japanese/Spanish)
  • Human Relations
  • Introduction to Entrepreneurship
  • Industrial  Attachment


Career Opportunities

After completion of the course, the students can work in Tour Companies, Car- hire companies, lodges, attraction sites any other Tourism related organization.


Entry Requirements

KCSE Aggregate C- with a English C- and History/Geography D+ or any other equivalent qualification or KUC graduates of 6 months Travel Agency Techniques (TAT) course may apply provided they passed with Distinction or Credit.



  • Ms. Jennifer W. Maina: Head of Department
  • Ms Teresiah Njeri
  • Mr. Titus K. Bagajah
  • Mr. Francis M. Kabii
  • Mr. George A.  Maringo
  • Ms. Jane Towett
  • Mr. Evans Nduati