Industrial Training Department is an academic department, established by Kenya Utalii College in 1984, primarily to provide quality in-service training that will enhance the technical and conceptual skills demanded by the hospitality industry both locally and internationally. The Department is vested with the fiduciary responsibility of overseeing the implementation and management of the Regional Refresher Courses and Management Development Programmes.
In carrying out its mandate, the department todate has co-ordinated the training of over 23,000 persons into the hospitality industry.
To Carry out In-service Training for the Hospitality Industry
To Build a Model Department of Excellence in Capacity Building and Management Skills Development in the Hospitality Industry.
To Improve Service Delivery by Providing Quality In-service Training in the Hospitality Industry.
The Department shall uphold the following Core Values:
To be Honest, Principled and Fair, and to Conduct Business with Unfailing Commitment to the Highest Ethical and Professional Standards
Transparency and Accountability
To be Open and take Responsibility for the Affairs of the Department and make easy for all Stakeholders to Understand the Processes and Actions
Efficiency and Responsiveness
To Make Optimal Use of Resources in Addressing the Changing Needs of the Diverse Stakeholders
To Create a Climate of Trust and Respect that Empowers Departmental Staff to Develop to the fullest by encouraging Excellence, Innovation and shared Responsibility
Social and Environmental Responsibility
To Institute Measures that Promote positive Interaction with College Staff and Protection of the Environment
To Accord Equal Opportunity to all Departmental Staff for Improved Work Performance
Regional Refresher Courses
Management Development Program