Front Office

This is a one- and - half year programme that prepares students to effectively work as Receptionists, Guest Relations officers, Reservation Agents, Cashiers and Night auditors. During training students undergo extensive practical training at both the college and its application hotel-Utalii Hotel. The course also includes a compulsory three months industrial attachment at the end of the course.

Course Structure

Front Office Procedures

Front Office Accounts

Business Communication

Food and Beverage Control

General Accounts

Tourism Theory

Language ( Italian , Japanese, French or German)

Hotel Information systems

Principals of Organization

Social Aspects of Tourism

Human relations

Front office internship( 3months)

Introduction to computers

Environmental studies

After Graduating, students are expected to work in the various sections of the Front Office. Reception, Cashiering. Guest Relations. Switchboard and Night

Auditing Other than the hotels other service industries such as the Airlines, Banks and Hospitals have found our graduates competent to serve in their.